FAQs

At Natfarm, we want you to feel confident about every purchase you make. That's why we've put together answers to some of the most common questions about our dry fruits, sourcing, packaging, shipping, and more. If you don’t find what you’re looking for, feel free to reach out — we're always here to help.

If you have other questions, please just send it to sales@natfarm.co.in.

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If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

Frequently Asked Questions

Yes, all our dry fruits are 100% natural and free from artificial preservatives or additives. We focus on purity, nutrition, and great taste.

We source our dry fruits directly from trusted farms and suppliers known for their high standards in quality and sustainability.

It’s best to store them in an airtight container in a cool, dry place. Refrigeration can help extend freshness, especially in humid climates.

We’re sorry if that happens! Please contact our support team within 48 hours of delivery with photos, and we'll assist you with a replacement or refund.

Unable to find satisfactory answers ? Contact Support